Our Customer CARE Programme is at the very heart of the company culture.

As soon as you take delivery of your new Isuzu truck, you will become a member of our CARE Programme with the entire Isuzu Truck UK Team behind you. Unique within the commercial vehicle industry, we pride ourselves on building strong, long-lasting relationships with our customers.

When your new vehicle has been registered and on the road, you will be assigned a dedicated Customer Liaison Executive who will contact you on a regular basis, to ensure you are satisfied with the sales process, handover of your new vehicle, and the Aftersales services provided so far by our Dealer Network.

Telephone numbers are provided for all of our Senior Management Team, including our Managing Director, demonstrating the confidence we have in our product, people and Dealer Network.

Customer Service

Our Customer CARE Team supports you, our valued customer, proactively throughout the Warranty, or Repair & Maintenance contractual period of the vehicles life.

Always on hand to answer any questions or queries you may have, they are only too happy to help and support you, ensuring your Isuzu experience is as positive and rewarding as you would expect.

Customer facing.

Always listening.

Reliable & trustworthy.

Efficient & friendly.

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Comprehensive Support

In the unlikely event you experience a problem with your vehicle, rest assured you are supported by our 3-Year Unlimited Mileage Warranty*.

Included in this warranty is an automatic free registration with Isuzu Assist, our emergency roadside assistance service.

A network of Dealers throughout England Scotland and Wales, will attend to you and your vehicle at the roadside as quickly as possible in the event of you experiencing an unforeseen problem.

Our customers are the most important stakeholders in our business, which is why we are so passionate about making your Isuzu experience a positive one.

Meet the CARE team

The Customer CARE Team are very experienced and fully empowered to assist you with any queries you may have with regard to your truck or the Dealer Network.

All calls are recorded for quality and training purposes.

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Find your local dealer

Whether you want to purchase a new vehicle, arrange a routine service, or buy an Isuzu Genuine or Best Value Part, our comprehensive Dealer Network are there to support you at a time to suit your business.

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